Workforce App
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Solution
The workforce app is connected to a control centre. The control centre mediates communication between citizens and the departments. Department staff incharge of the issue can communicate the status to the control room through the same app.
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Places
This app is an ideal solution in city corporation offices that receives a large volume of complaints on a daily.
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Need
The Workforce app eases the process of assigning tasks to the concerned departments at the city corporation level. It allows fast response to the complaints and makes the lives of citizens less stressful.
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Impact
Quick rectification of citizen complaints improves the quality of life and raises the happiness index in the city.